1. Information we collect
We may receive your name, mobile number, email address, delivery address, product interests and enquiry details when you call, email, use WhatsApp, visit the showroom or submit information through the website. Basic technical information such as browser type, device type and pages visited may also be collected through standard website logs or analytics if enabled.
2. How we use information
- To answer product, availability, pricing and showroom enquiries.
- To arrange demonstrations, orders, delivery or installation coordination.
- To provide customer support and communicate important order updates.
- To improve our website, services and customer experience.
- To send promotional communication where you have consented or where permitted by law.
5. Storage and security
We take reasonable administrative and technical measures to protect personal information. No internet transmission or storage method is completely secure, and information is retained only for as long as reasonably needed for business, support or legal purposes.
6. Your choices
You may ask us to correct or delete information held by us, withdraw marketing consent, or stop promotional messages. Certain records may be retained where needed for transactions, warranties, dispute resolution or legal compliance.
7. Children's privacy
Our website and showroom services are intended for adults and are not designed to knowingly collect personal information from children.
8. Policy changes
We may update this policy when our services or legal requirements change. The latest version and revision date will be published on this page.
9. Contact us
For privacy questions, contact Satlej Enterprise at lgshoppe35@gmail.com or +91 99887 04162. Address: SCO No. 84, Sector 35C, Chandigarh, Chandigarh – 160022.